英语作文 给超市经理的投诉信

英语作文 给超市经理的投诉信

必背模版句型

　　I am writing to make a complaint about...
　　我写信是为了投诉……

　　I am most reluctant to complain, but...
　　我非常不愿意投诉，但……

　　One annoying aspect of your service is...
　　你们的服务项目中一个令人不满的地方是……

　　I have been pleased with your services for years, but now I feel very disappointed.
　　多年来我一直很满意你们的服务，但现在我非常失望。

　　I would like to draw your attention to the problem/fault...
　　我想让您知道这个问题/错误……

　　I am writing to inform you that I find... unsatisfactory.
　　我写信是为了告诉你我发现……令人非常不满意。

　　I wish to express my dissatisfaction/disappointment about...
　　我想表达我对……的不满/失望。

　　It would be highly appreciated if you could...
　　如果你能……我将万分感谢。

　　

　　I trust you will take my complaints seriously and...
　　我相信你会认真对待我的投诉，并且……

　　I hope you will give due attention to this matter.
　　希望对此事你能给予足够的重视。

　　I would like to get this matter settled by the end of this month.
　　我希望能在月底解决这事。

　　I could not be more satisfied if you can kindly...
　　如果你能……我将会非常满意。

　　I would appreciate it very much if you could...
　　如果你能……我将非常感谢。

亲爱的先生、女士：

我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。

Dear Sir or Madam,

I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.

我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。

I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.

我上周二（6月21日）打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。

I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.

然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。

期盼收到您的答复。

您真诚的

Kenny Gao

I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.

I look forward to hearing from you soon.

Yours truly,

Kenny Gao

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